NFL Homestay – Policies & Privacy Guidelines

Location: Mamar, Kangan

At NFL Homestay, we are committed to providing a safe, comfortable, and transparent experience for all guests. The following policies outline our guidelines on stay, conduct, safety, data handling, and overall responsibilities. By confirming a reservation or staying with us, guests agree to follow these terms.

1. Check-In / Check-Out

• Check-in: From 12:00 PM onward
• Check-out: By 11:00 AM
• Early check-in or late check-out is subject to room availability and may incur additional charges.

2. House Rules

• No loud music or parties after 10:00 PM.
• Only registered guests are permitted within the premises.
• Maintain cleanliness and dispose of waste in designated dustbins.
• Please turn off heaters, lights, and geysers when not in use.

3. ID Verification & Guest Information

To ensure safety and comply with local regulations:

• All guests must present a valid government ID (Aadhaar, Passport, etc.).
• International guests must provide passport + visa prior to check-in.
• Guest information is collected only for verification, safety, and legal requirements.
• We do not share personal data with third parties unless required by law.

4. Safety & Security

• Smoking is strictly prohibited inside rooms; allowed only in designated areas.
• Cooking inside rooms is not allowed unless a kitchenette is provided.
• NFL Homestay is not responsible for loss of valuables; guests are advised to secure their belongings.

5. Heating, Geyser & Electricity Usage

• Use heating devices responsibly; do not cover heaters.
• Turn off geysers after use to avoid overheating.
• Power cuts may occur due to local conditions; backup will be provided where possible.

6. Meals

• Breakfast: 8:00 AM – 10:00 AM
• Dinner: 7:00 PM – 9:00 PM
• Outside food is permitted.
• Special meals or authentic Kashmiri dishes are available on prior request.

7. Visitors & Extra Guests

• Visitors and extra guests are allowed only with prior approval.
• Extra bedding, if required, will be billed separately.

8. Pets

• Pets are not allowed within the homestay premises.

9. Damage & Liability

• Any damage to property, appliances, furniture, or linens will be charged to the guest.
• Misuse of electrical appliances or heaters is prohibited and may result in penalties.

10. Cancellation Policy

• Free cancellation up to 48 hours before arrival.
• 50% charge for cancellations within 48 hours of check-in.
• No refunds for no-shows.

11. Environmental Respect

• Use water, electricity, and heating appliances responsibly.
• Kindly respect local customs, culture, and the surrounding environment.

12. Emergency Support

For any assistance, guests may contact the host directly.
📞 Emergency Support: Available on call